Privacy Policy

Introduction

Welcome to the website of James Academy of Music. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, enroll in our courses, or otherwise interact with us. By accessing or using our website, you consent to the collection and use of information in accordance with this policy.

Information We Collect

a. Personal Information

When you interact with our website or enroll in our courses, we may collect personal information including, but not limited to:

Full name
Email address
Phone number
Mailing address
Payment details (only when required for course payments)

Payment details are processed securely through trusted third-party payment gateways. We do not store sensitive card or banking information on our servers.

b. Non-Personal Information

We may also collect non-identifiable information such as:

Browser type and version
Operating system
IP address
Pages visited and time spent on the website
Referring website or source

How We Use Your Information

We use the information collected for the following purposes:

To provide, manage, and improve our courses and services
To process enrollments, payments, and related communications
To respond to inquiries and provide customer support
To send updates, announcements, and relevant information about James Academy of Music
To analyze website usage and improve user experience
To comply with legal obligations and enforce our policies

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share information only with:

Service Providers: Trusted third-party vendors (e.g., payment gateways, hosting services, email platforms) who assist in operating our services and are bound by confidentiality obligations
Legal Authorities: When required to comply with applicable laws, regulations, or legal processes
Business Transfers: In case of a merger, acquisition, or transfer of assets, user data may be transferred as part of the business transaction

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze user behavior. Cookies help us remember preferences and understand how users interact with our website.

You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

While we strive to use commercially acceptable means to protect your data, no method of online transmission or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

Your Rights and Choices

Subject to applicable laws, you may have the right to:

Access the personal data we hold about you
Request correction or updates to your information
Request deletion of your personal data
Restrict or object to certain data processing activities

To exercise any of these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to external websites that are not operated by James Academy of Music. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies separately.

Children’s Privacy

Our services are not intended for children under the age of 13 years. We do not knowingly collect personal information from children under 13. If such information is discovered, we will promptly delete it upon notification.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal, technical, or business requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website constitutes acceptance of the updated policy.